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Client didn't receive email invite to do their assessment

If a client wasn't able to receive the email invite

Assuming that the email address has been checked to make sure it's correct and the client has also checked a spam folder:

From your Tilt Dashboard under the "Actions" menu try using the "Send Reminder" option - Sometimes even if an initial email invite wasn't successfully received a reminder email is, which also includes the same embedded link for them to access their assessment.

 

Should the Reminder not be successfully received, please contact us at support@tilt365.com and request that we provide a temporary password for the client to manually login at tilt365.com to their Dashboard and access their assessment.

(For corporate/organization clients it is always a best practice to have the tilt365.com domain and no-reply@tilt365.com email address used for the system invites to be safe-listed by the orgs IT dept. to help assure passage).