Trouble Logging into Academy?

If your you are having trouble logging into the site, consider the following steps.

Step 1. Confirm your email address

Is the email address being used to login exactly the same as the email address associated with your account?

Confirm that the email address matches the email address associated with your account. Ensure that it is exactly as their email appears as the login is case-sensitive.

Step 2. Reset password

You can reset your password from your site login page

Step 3. Try a different browser
 

Please attempt to login with a different browser. You may be experiencing a browser or caching issue.

If you attempted to login with a different browser, consider clearing your browser cache. Here are a few commonly used browsers and their support guides on how to clear their browser cache:

• Using Google Chrome? Read Google's Support Guide on Clearing Cache and Cookies. 

• Using Safari? Read Apple's Support Guide on Removing Stored Cookies and Data.